Who We Are

GAP Performance Ltd (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

GAP Performance’s registered office is 6thFloor, Tower Point, 44 North Road, Brighton BN1 1YR and we are a company registered in England and Wales under company number 4342907. We are registered on the Information Commissioner’s Office Register; registration number Z6857943 and act as the Data Controller when processing your data.

Our designated Data Protection Officer/Appointed Person is Julie Pelych, Managing Director, who can be contacted at 6thFloor, Tower Point, 44 North Road, Brighton BN1 1YR or via info@gapperformance.com

Information that we collect

GAP Performance processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect may include:

  • Name
  • Personal Email Address
  • Business Email Address
  • Business Telephone Number
  • Mobile Telephone Number
  • CV and work history
  • Psychometric Assessment Reports as required

We collect information in the following ways:

  • When provided by yourself by email or telephone during psychometric assessment
  • When provided by your employer by email or telephone in the course of an assignment

How We Use Your Personal Data(Lawful Basis for Processing)

GAP Performance takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice.

Thepurposes and reasonsfor processing your personal data include the following:

  • To carry out our obligations arising from any contracts entered into by you, your employer and us.
  • To provide information to you about a particular product or service provided by GAP Performance
  • To seek your views or comments on the services we provide.
  • To notify you of changes to our services.
  • To send you communications which you have requested and/or that may be of interest to you. These may include information about industry developments, information on relevant subject areas and service offerings and promotions of our associated companies’ goods and services.

Such information will be non-intrusive and is processed on the grounds of consenti.e you, the individual have provided your personal information or have given clear consent for us to process your personal data for a specific purpose.  We use the ‘consent’ legal basis for processing all data related to the delivery of client contracts of service and have identified that we are unable to deliver client contracts of service without processing your information.

Where we share your details with third parties (for example, psychometric assessments reports with your employer) we will only ever do so when you have given your explicit consent by email, text or telephone. Where we do share your data with a third party, they become a processor of your personal data and as such you should also refer to their privacy statements.

Where you have consented to us providing you with information, promotional offers and marketing, you are free to withdraw this consent at any time.

Your Rights

You have the right to access any personal information that GAP Performance processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

GAP Performance uses certain third parties to provide business and project delivery support including the Associate Consultants listed on our website; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

GAP Performance takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:
encryptions, restricted access, anti-virus/malware.

Transfers Outside the EU (if applicable)

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. GAP Performance does not transfer or store any personal data outside the EU.

Consequences of Not Providing Your Data 

You are not obligated to provide your personal information to GAP Performance, however, as this information is required to deliver our services to you, we will not be able to offer some/all our services without it.

How Long We Keep Your Data

GAP Performance Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

Where you have consented to us using your details for the delivery of an assignment or for marketing purposes, we will keep such data for up to five years or until you notify us otherwise and/or withdraw your consent.


GAP Performance will occasionally send you information about our services and promotions that have been identified as being beneficial to our customers/candidates and in our interests by email. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time. If you would prefer not to receive above-mentioned marketing and offers, please email info@gapperformance.com with the subject line “I wish to opt-out of marketing” 

Lodging A Complaint

GAP Performance only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

GAP Performance Ltd

6thFloor, Tower Point
44 North Road


01273 526545

Information Commissioners Office:

Wycliffe House
Water Lane
0303 1231113

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